Parent FAQ

Yes, completely free with no payment required. The trial is one 60-minute 1-to-1 lesson in a single language subject, so you can see your child's true starting point.

Fees vary by programme and branch. WhatsApp us with your child's age and preferred branch and we'll send the current fee schedule immediately.

Ages 4 to 12 for the 1-to-1 Trilingual and Educare programmes, and ages 4 to 6 for Preschool.

Monday to Friday, 7:30am to 7:00pm at most branches. Please confirm with your branch as hours can vary slightly.

Beyond care and homework guidance, DuoDuo focuses on self-learning, independent thinking and self-responsibility. We want children to think, learn and solve problems themselves rather than depend on teachers for every piece of homework.

Yes. Teachers check completion and help with anything the child doesn't understand — by guiding and questioning, never by simply supplying answers.

The teacher guides them step by step to understand the question. We don't tell the child the answer, because that only solves today's problem.

We do our best, but because homework load, speed and focus differ per child, we don't promise 100%. If it isn't finished, the teacher tells the parent the same day and explains why.

Because our priority is understanding, not just completion. Some centres give answers or let children copy. We'd rather spend time guiding the child to think.

Sign-in and bag tidying, meal, shower and hygiene, homework guidance, 1-to-1 trilingual lesson, reading or revision, then dismissal preparation.

No — Educare is a complete system combining both, because most homework difficulties come from weak foundations. Homework guidance solves today; foundation building solves the future.

DuoDuo's signature programme: personalised Chinese, Bahasa Malaysia and English teaching, with every child's focus set by their own ability and progress.

Because many children's problem isn't effort — it's foundation. Doing homework daily without strengthening foundations means the same problems keep repeating.

No. Each language has its own session and progress chart. Structured, separate practice reduces confusion.

Of course. Many children arrive unable to recognise characters, struggling to read or afraid of Chinese. Teachers start from the child's current level.

We build BM through suku kata, ejaan, membaca and menulis in 1-to-1 sessions, step by step.

Yes: letter sounds, phonics, vocabulary and reading, at the child's pace.

Not as a separate class. Composition starts with recognising words, reading, vocabulary and sentence building — all included in our language programmes. Once these are solid, composition improves naturally.

Our targets: about 150 words at age 4, 500 at 5, 1,000 at 6, 1,500 at 7 and 2,000–3,000 by 8 — exceeding the Ministry of Education standard.

We first identify the cause — insufficient word recognition, weak comprehension, poor focus, small vocabulary, can't build sentences, weak basic arithmetic — then strengthen it through 1-to-1 lessons.

Yes. During exam periods we arrange revision and reinforcement to consolidate school content.

Teachers give time to adapt and build confidence through encouragement rather than forcing.

Often the issue is focus, not ability. We use staged learning, appropriate practice and individual guidance to improve focus and habits.

Usually it's accumulated frustration. Teachers rebuild a sense of achievement first, then habits and ability — we never force.

Regular teacher feedback covering homework completion, progress, attitude and areas to strengthen.

Children with weak foundations, no study method, heavy dependence on adults, low confidence, or a need to strengthen all three languages.

Beyond grades: self-learning, independent thinking, self-management, problem solving and the confidence to face challenges — abilities that last a lifetime.